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Breakeven

Not getting alert emails?

Check your email is confirmed, look in spam, and remember one email per crossing.

Updated 19 October 2026. 1 min read.

Short answer

Alerts are only emailed to a confirmed address, and they're checked every 15 minutes while the GSE is open and again at the close. Confirm your email and check spam.

  1. Is your email confirmed? If not, Breakeven shows a notice on Home. Use the link we sent, or send a new one from there.
  2. Look in spam or promotions, and add our sending address to your contacts.
  3. Alerts follow trading hours. We check every 15 minutes from 10:00 to 15:00 on trading days, and again at the close. Nothing is checked on weekends or holidays, or for a stock that hasn't traded that day.
  4. One email per crossing. After an alert fires, you get another only if the stock closes back past the level and reaches it again.

Still missing one? Write to support@breakeven.live: our team can see whether an email was sent and delivered.

Didn't answer your question? Write to support@breakeven.live.

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